FAQ

Do you ship overseas?
Yes we can send via EMS Postal Service, DHL or FedEx International Courier, we can even use your account for billing if required.
What payments do you accept?
We accept International Transfer Direct Deposit, PayPal and Credit Card payments.
Is there any Payment Handling Fees?
International payment handling fee of $20 AUD additional will be charged on all foreign bank transfers.
Credit Card and PayPal handling fee of 2.5% additional to total invoice.
Australian buyers note, all prices are subject to 10% GST.
We use D2 lamps that are not listed on your site, can you source lamp for our UV-Vis instrument?
Yes, please send us more details on the instrument make, model and lamp part number and we can try to source this for you. We are always expanding our range of available replacement D2 lamps.
Do you have UV-Vis See Through Deuterium Lamp?
Yes, please send us more details on the required D2 lamp and we can source this for you.